By fill all the form and Click Button “SUBMIT” Your Reservation will be instantly confirmed and in the meantime, The booking Confirmation will delivered to your email.

• Flexible Itinerary and lodging information.
• You can request your own destination, by inform us, and we will assist you in planning a time and cost-effective schedule
• Flexible tour dates are available upon request

As the services to be provided by Sumbawawhaleshark.com to our Customers, are able to book from several months in advance to confirm your booking! A tour or services booked by our customers will set up in our Fleet Management system. If the Customers book Straightly 1 day tour will starts,
Example : You have already in Sumbawa, and want to book the tour at that day! Don’t worry we’ve got you covered, by send us directly message on WhatsApp, or Email, with details of your location, Hotel, or pick up at the Airport or any Destination in Sumbawa!

• 40% Advance Deposit to confirm the Reservation.
• The rest of the payment must be paid prior 7 Days before departure
• Booking in 2 x 24 Hours before your tour start, You can pay 100% Cash or Transfer

1. We accept direct Bank Transfer (Wise, Indonesian Bank)
2. We Accept Visa, Master Card, American Express.
3. We Accept Payment at Alfamart (Shoping Mart)
4. We Accept Paypal (5% Charge as Transfer fee)

Payment By Debit / Credit Card 
Please Click the Black Button (Debit or Credit Card) And fill the From, Please do Double check with all the information and continue click Pay Now. The Payment will automatically process.

Noted : As we cannot control the Mother Nature, and due the weather condition on the tour day that might happen and affects for the time or route, by knowledgeable our driver/tour guide will do the best to estimated all of your tours as mentioned

CAN I CANCEL MY TOUR ?

Yes, of course. If you have an urgent business and want to cancel the tour that has been booked, the note of giving us clear information, about the reasons for your cancellation. We really appreciate your openness so that we can work more professionally.

GENERAL TERMS

For cancellation of tour packages that you have booked, you must first inform us within 48 hours before your tour program start. so you can send us an Email or a short message via WhatsApp.

FOR A REFUND, WE WILL DO IT ON WORKING DAYS

Such third-party Terms and Conditions and cancellation policies will apply in addition to the Company Terms and Conditions. Any tour/service cancellation must clearly state the reason for cancellation in writing.

Sumbawa Whale Shark will refund 100% of the deposit if it is canceled for a clear reason and no later than 48 hours before the tour program, the charge and administration fee will be borne by our customer.

If unforeseen circumstances force you to cancel your tour, the cancellation must be intimated to us.